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Delivery & Care
From our kitchen to your door.
Every jar is cooked fresh to order, rested, sealed by hand and packed like it's travelling to family — because it usually is. Here's exactly how your order reaches you.
Dispatch schedule
- Fresh batches are cooked every week and dispatched each Monday.
- Orders placed before Sunday night join that week's batch.
- Your order is packed and handed to the courier within 48 hours of the batch finishing its rest.
- You receive a tracking link on WhatsApp and SMS the moment it ships.
Delivery timelines
| Region | Estimated delivery |
|---|---|
| Andhra Pradesh & Telangana | 2 – 3 days |
| Metro cities | 3 – 5 days |
| Rest of India | 4 – 7 days |
| North-East, J&K, islands | 5 – 9 days |
Shipping charges
- Free shipping on all orders above ₹1200.
- Below ₹1200, shipping is charged by weight — typically ₹80 – ₹150, shown before you confirm.
- Bulk and gifting orders ship at special combined rates — see gifting.
How we pack
- Food-grade, leak-proof jars with tamper-evident seals.
- Each jar is shrink-wrapped, bubble-wrapped and boxed upright.
- No refrigeration needed in transit — oil and salt are the natural preservers.
Damaged or wrong item?
- Report within 48 hours of delivery on WhatsApp with photos (an unboxing video helps fastest).
- Damaged, leaked or incorrect jars are replaced free — no questions, next batch priority.
- If a replacement isn't possible, we refund in full within 5–7 working days.
Returns policy
Since pickles are a perishable food product made fresh for each order, we can't accept opened jars back — food safety first. But if anything is wrong with your order, the damage policy above covers you completely. Your trust matters more than one jar.
Question about your order?
Message us with your order number — we reply fastest on WhatsApp, usually within the hour during the day.